State Farm® Insurance Agent Christine Bailey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Angel M. Scott
May 28, 2026
"After years with another agent, State Farm moved me to this agent. I will without hesitation say that I know Christine's integrity throughout SWLA has always been solid. Because of that, I had no hesitation when my agent resigned. Today what is most impressive, is that the staff at this office are top notch, professional and have gone above and beyond with every policy request or change. Thank you to Janna for always taking care of me and my family!"
"Angel, Thank you so much for taking the time to share your experience with our office. We truly appreciate the kind words and great feedback and we look forward to being here for you guys for a long time to come!"
Seledia Mounicou
May 28, 2026
"I have been personally dealing with De Ann Darbonne for over 15+ years. Her dedication to her clients are phenomenal. She has served me for both residential and business. Statefarm is a trusted company I refer all my family, friends, and clients to."
"Seledia, thank you for your wonderful review of State Farm Agent Christine Bailey’s Team!"
christopher derouen
May 22, 2026
"Jana is the best. She went above and beyond to help me and made me feel like she really cares. Great employee"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Christine Bailey’s Team. "
Andrain Deloach
May 14, 2026
"When I call they answer!! Hands down a completely satisfied!! Never had any issues with anything!! Won’t b giving my business to no one else!!"
"Thank you, Andrain. I love that you notice that we answer the phone. First class service is what we strive for so we appreciate that you care about that. Glad to have you. "
douglas Alan elter
May 11, 2026
"Excellent"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Christine Bailey’s Team. "
Saints & Sinners Studio (SSS)
April 30, 2026
"Mrs. Kendra was very patient and did an amazing job. She has great customer service and made everything very easy switching my vehicles, camper, toys, and camper a breeze!"
"Thank you so much for the 5-star review of State Farm Agent Christine Bailey’s Team! We deeply appreciate your kind words here in Lake Charles . "
Christine Lynch
April 23, 2026
"Jana is always great to work with. She gets everything taken care of quick and amazing customer service."
"Thank you, Christine!"
Hamed
April 20, 2026
"Worked with Kendra on a quote, very professional, detail oriented, patience and supportive. Easy to register and paid with no issue. Strongly recommend her for future insurance needs."
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Sr Mrija Hope Nuculaj
April 8, 2026
"Ms. Jana was generous with her time, creative with her abilities and always willing to assist however she can! She is a real blessing and has been a huge help!"
"Thanks so much for the fantastic rating, Sr! We are so glad you had a positive experience with us here on State Farm Agent Christine Bailey’s Team. If there is anything we can do for you in the future, just give us a shout! "
fabiana nuñez
April 7, 2026
"Kendra Is Amazing, she help me fast :)"
"fabiana, thank you for your wonderful review of State Farm Agent Christine Bailey’s Team!"
Janelle Williams
March 26, 2026
"Jana is always helpful and welcoming and addresses our needs in a timely fashion with courtesy and dignity."
"Thank you, Janelle. I appreciate your kind words. We always want you to be taken care of in a friendly and professional manner."
Ashlyn Benoit
March 23, 2026
"Kendra has been the best representative I’ve worked with across any insurance company. She consistently goes above and beyond to assist me and my family, ensuring we receive the best coverage at competitive rates. She takes the time to clearly explain any questions we have, making the entire process easy to understand. Most importantly, she makes every interaction feel personal and genuinely cares about her clients. I highly recommend her to anyone looking for reliable and exceptional insurance service"
"Thank you, Ashlyn for your kind words. Kendra works so hard to make sure our customers have the best coverage at the correct price. We value you and appreciate you. "
Frances Benoit
March 23, 2026
"Kendra is very friendly & has a wonderful attitude for her people😍"
"Thank you for the fantastic review, Frances! We are always here to help with your insurance needs here in Lake Charles . "
Marissa
March 16, 2026
"Kendra did an awesome job with helping me find the right auto policy and even saved me some money by bundling. Very polite and professional would definitely recommend!"
"Thank you so much for the 5-stars, Marissa! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Donna Whitlow
March 11, 2026
"Jana was very professional and efficient. ..Such a pleasant lady to deal with!"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Christine Bailey’s Team here in Lake Charles . "
Trace Borde
February 20, 2026
"Mrs Jana is the absolute best! So easy to work with and always so responsive! Very appreciative of the services provided!"
"Thank you so much for the 5-star rating, Trace! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Cora Broussard
February 5, 2026
"I recently moved back to Louisiana from Texas. Jana made the transition super easy. She communicated every detail of what was needed along the way. We reviewed options together and she was so patient with my million questions. Love the team at Christine Bailey State Farm!"
"Cora, thank you so much for this wonderful review! Jana and the team are great and we truly appreciate the recognition. I am so happy to hear that the transition went so smoothly for you."
Jeffrey Daigle
February 5, 2026
"Excellent service! Very knowledgeable and professional."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Christine Bailey’s Team. "
Timothy Simmons
January 30, 2026
"By far the best insurance company I’ve had, and I’ve had them all!"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Amanda Roberts
January 17, 2026
"Jana is always so pleasant and quick to answer any of my questions."
"Amanda, we appreciate your loyalty and we value you as a customer."
Gay Caswell
January 15, 2026
"Thank you Jana for always going above and beyond not only for me but me entire family. Always top notch service."
"Thank you, Gay for your five star review. We value you! "
zander gaudet
January 7, 2026
"Best experience, easy to work with, nicest agents"
"Thank you, Zander for your review. We are glad you are part of our Christine Bailey State Farm family and look forward to helping you in the future. "
Erika Lazard
January 6, 2026
"Kendra is the best!"
"Thank you, Erika for your review. We are so glad you got your auto insurance and your renters insurance with us. Kendra is excellent at making sure everyone gets the right coverage at the best rates. "
Anissa Theriot
January 6, 2026
"De Ann is awesome, she gets things done efficiently and quickly! The customer service across the board is top notch!"
"Thank you, Anissa for taking the time to leave us a review. We are glad you are part of our Christne Bailey State Farm family. De Ann has lots of experience and always makes sure everyone is taken care of and happy. "
John Appleton
January 5, 2026
"Kendra has been absolutely phenomenal in assisting us with changing insurance. We bundled home and auto and saved about 5% on home with 3% lower deductibles, and about 15% on auto. We ran into a little challenge with some requirements on the home insurance, but Kendra was able to work through everything and ensured we had everything while explaining everything in detail if we had any questions. By far the best experience I’ve had with any type of insurance and customer service."
"Thank you, John for your review. I am excited to see how much money we saved you on both your home insurance and auto insurance. Kendra is very good at working through issues and making sure you get the right coverage at the very best price. We are very happy to have you as part of our Christine Bailey State Farm family. "